Skip to content
Email Phone Facebook Instagram TikTok Twitter YouTube
Free Shipping on Orders over $60 - US ONLY
Country/region
Build a Bundle Search Account Open cart Cart0
  • Home
  • Shop
    • Cocktail Syrup
    • Cocktail Smoker
    • Bundles
    • Bar Tools
    • Accessories
    • Apparel
    • Gifting
    • Best Sellers
    • Shop All
    • Best-Seller

      Shop Cocktail Syrup →

    • Trending Now

      Shop Starter Bundle →

  • Best Sellers
      Cocktail Syrup - (64 Servings)
      From $34.97
      Cocktail Syrup - (64 Servings)
      Smokeshow Starter Bundle
      On Sale from $84.97
      Smokeshow Starter Bundle
      Smokeshow Storage Box 2.1
      On Sale from $89.97
      Smokeshow Storage Box 2.1
      Smokeshow Premium Rocks Glasses (2-Pack)
      $19.97 $24.97
      Smokeshow Premium Rocks Glasses (2-Pack)
      Smokeshow Spinning Rocks Glass
      From $14.97
      Smokeshow Spinning Rocks Glass
      Old Fashioned Starter Kit
      $59.97 $94.94
      Old Fashioned Starter Kit
      Shop All Best Sellers
  • Getting Started
    • How to Use Cocktail Syrup
    • How to Use Cocktail Smoker
      • Cocktail Smoking Course
  • Learn
    • Blog
    • Recipes
  • More
    • Company
      • About Us
      • Contact
      • Affiliates
    • FAQ
      • FAQs
      • Shipping
      • Returns
      • Privacy Policy
      • Terms of Service
Menu
  • Home
  • Shop
    • Back
    • Cocktail Syrup
    • Cocktail Smoker
    • Bundles
    • Bar Tools
    • Accessories
    • Apparel
    • Gifting
    • Best Sellers
    • Shop All
    • Best-Seller

      Shop Cocktail Syrup →

    • Trending Now

      Shop Starter Bundle →

  • Best Sellers
    • Back
    • Cocktail Syrup - (64 Servings)
      From $34.97
      Cocktail Syrup - (64 Servings)
      Smokeshow Starter Bundle
      On Sale from $84.97
      Smokeshow Starter Bundle
      Smokeshow Storage Box 2.1
      On Sale from $89.97
      Smokeshow Storage Box 2.1
      Smokeshow Premium Rocks Glasses (2-Pack)
      $19.97 $24.97
      Smokeshow Premium Rocks Glasses (2-Pack)
      Smokeshow Spinning Rocks Glass
      From $14.97
      Smokeshow Spinning Rocks Glass
      Old Fashioned Starter Kit
      $59.97 $94.94
      Old Fashioned Starter Kit
      Shop All Best Sellers
  • Getting Started
    • Back
    • How to Use Cocktail Syrup
    • How to Use Cocktail Smoker
      • Back
      • Cocktail Smoking Course
  • Learn
    • Back
    • Blog
    • Recipes
  • More
    • Back
    • Company
      • Back
      • About Us
      • Contact
      • Affiliates
    • FAQ
      • Back
      • FAQs
      • Shipping
      • Returns
      • Privacy Policy
      • Terms of Service
  • Account
Email Phone Facebook Instagram TikTok Twitter YouTube
Country/region

CONTACT US

Quick Answers

Most orders ship out within 1-2 business days. However, during the holiday season or promotional periods, we may experience a slightly prolonged fulfillment window. We will work our hardest to get orders out as soon as we possibly can. When your order ships, you’ll get a notification with tracking.

When your order ships, we send an automated shipping notification that includes the tracking number and tracking link. If you created an account at checkout, you can also see your order status in your account by clicking My Account at the top of this page.

Sometimes your tracking information will be updated if the shipment is out for delivery in your area. If you see that the tracking status reads as “delivered”, but you haven’t received it, be sure to check with your neighbors or other members of your household. We’ve seen it take up to 2 days for a package to arrive that showed it was already delivered.

The package may have been delivered to a secure location if you were not available at the time of delivery.

If you still can’t locate it, send us a note at hello@smokeshowmixology.com, and we’ll be happy to help.

Orders may be modified or canceled before they have been shipped. Once they have shipped, we cannot change order details or cancel them. 

If your order has not shipped, please contact us at hello@smokeshowmixology.com to make changes.

If you did not receive an order confirmation, first check your spam/junk folders. If you don’t see it, make sure to add us to your contacts using the instructions below. Then, send us an email at hello@smokeshowmixology.com requesting to have it re-sent to you. 

 

Below are instructions for each mail service to ensure you get our emails. 

Add Us To Your Approved Sender List

Microsoft Outlook:

1. Right-click on the e-mail message from us.

2. Point to Junk E-mail, and click “Add Sender to Safe Senders List.”


Outlook Express (version 6 or higher):

1. Open the e-mail.

2. Left-click the sender icon, or right-click the sender’s name.

3. Click “Add to contacts.”

4. Click “Save and close.”


MSN:

1. Click “Help,” then “Settings.”

2. Click “E-mail Settings.”

3. Click on “Safe List.”

4. In “Add an item to this list,” enter the e-mail address hello@smokeshowmixology.com.

5. Click “Add.”


Yahoo! Mail:

1. Click the “Addresses” button.

2. Select “Add Contact.”

3. Save the e-mail address hello@smokeshowmixology.com to your contacts list.


Gmail:

1. Click “Contacts” along the left side of any Gmail page.

2. Click “Add Contact.”

3. In the primary email address box, type the e-mail address hello@smokeshowmixology.com.

4. Click “Save.”


AOL (version 9.0 or higher):

1. Click the “Mail” menu and select “Address Book.”

2. In the pop-up box, click the “Add” button.

3. In the “Other E-Mail” field, type the e-mail address hello@smokeshowmixology.com.

4. Make this e-mail address the “Primary E-Mail” address by checking the associated checkbox.

5. Click the “Save” button.

Each order purchased directly from our store comes with a 100% satisfaction guarantee. In the event that you would like to exchange or return your product, please email us at hello@smokeshowmixology.com. We will provide you with detailed instructions on how to process the exchange or return. 

Detailed Return & Exchange policy.

The Smokeshow Cocktail Smoker is super simple to use!


Our Getting Started page has a how-to video, some recipes to get you started. 


Click here to check it out.

The Smokeshow does not require very much maintenance. It is shipped with a food-safe butcher block wax coating to protect it from water damage and keep the wood moisturized. You can replace this coating using any food safe butcher block wax or oil on a quarterly basis.


The outside can be wiped with a damp cloth to remove any soot, and the basket can be cleaned using water or a wire brush. If your basket wears out or gets clogged, we offer replacements in our store. 

If you input the incorrect address at checkout, the best thing to do is call UPS customer support to update the address with them before the item arrives. If the package is returned to us, we will have to ask you to cover the shipping for the replacement order.

Didn't find the answer you're looking for?

Read FAQs

How Can You Reach Us?

Smokeshow Instagram Account Smokeshow Facebook Account Smokeshow Tiktok Account Smokeshow Youtube Channel
Email support

hello@smokeshowmixology.com

Email us

Email support

(980) 303-2127

Send us a Text*

*By texting us, you agree to receive messages from Smokeshow Mixology related to your order or inquiry. Reply HELP for help. Reply STOP to stop receiving messages from us. After that, we will only be able to text you again if you send START. Message frequency varies. Msg & data rates may apply. View our Privacy Policy and Terms of Service.

Location & Hours

Business Address:

JPS Trading, LLC

652 Griffith Rd Ste A

Charlotte, NC 28217

Hours of Operation:

Monday - Friday: 9am - 5pm

Saturday & Sunday: Closed

Get Started

Getting Started Search Blog Recipes

Company

About Us Affiliates

Support

FAQs Shipping Returns Privacy Policy Terms of Service

Smokeshow Mixology

Follow us on Social Media to stay up to date on what we have going on.

Email Phone Facebook Instagram TikTok Twitter YouTube
Copyright © 2025 Smokeshow Mixology.
Cookies
This website uses cookies to ensure you get the best experience on your device.
cookies-popups-0
Shopping Cart (0)
Your cart is currently empty.
0 $0.00
Continue browsing
Total $0.00
Taxes and shipping calculated at checkout
View Cart
  •  
  •  
One or more of the items in your cart is a recurring or deferred purchase. By continuing, I agree to the cancellation policy and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted.
Search
Go to top Top
  •  
  •  
One or more of the items in your cart is a recurring or deferred purchase. By continuing, I agree to the cancellation policy and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted.

Let customers speak for us

from 2250 reviews
Happy Camper!

Love this mix. Make the best old fashions.

Charles Lambert
09/06/2025
Cocktail Syrup - (64 Servings)
Cocktail Syrup - (64 Servings)
Love this product!!!

My "normal" go to drink has been a Manhattan for many years and I have typically avoided Old Fashioneds at home due to the inconsistency of making them. However, the Classic Syrup changes all of that and makes a consistently great drink every time!!
One suggestion would be to create a measuring spoon for a 3 ounce drink for those of us who go past the 2 ounce level!!

Bill Auriemma
09/06/2025
Cocktail Syrup - (64 Servings)
Cocktail Syrup - (64 Servings)
Great product

The glassware is large enough to hold the ice spheres but doesn’t feel too big in your hand. The design of the glasses make for a secure grip and just feels good in your hand. I have only used the maple, bacon syrup so far but can’t wait to try the original syrup. The maple bacon doesn’t over power your bourbon but enhances the taste. You get subtle notes of maple and bacon. I just shake the syrup and follow the instructions. Makes a consistent and delicious old fashioned.

James R Agugliaro
09/06/2025
Old Fashioned Starter Kit
Old Fashioned Starter Kit

This stuff is amazing. As advertised for sure. I love the flavors! More importantly, it saves time, and it makes a consistent drink. Something that is difficult unless you're a bartender and make 25 a weekend.

Aaron
09/05/2025
Cocktail Syrup - (64 Servings)
Cocktail Syrup - (64 Servings)

Simple to use. Takes the guess work out of making a cocktail.

R.N.
09/05/2025
Measuring Syrup Spoon | Stainless Steel, 7g (1/4 oz)
Measuring Syrup Spoon | Stainless Steel, 7g (1/4 oz)

Great flavor. I used as directed with my favorite bourbon and was not disappointed. Highly recommend.

R.N.
09/05/2025
Cocktail Syrup - (64 Servings)
Cocktail Syrup - (64 Servings)

I love how easy it to make a great tasting Old Fashioned. I used to have to deal with simple syrup, bitters and then ended up putting way too much rye to top off my glass. Now its all perfectly measured and tastes great.

Timothy
09/05/2025
Cocktail Syrup - (64 Servings)
Cocktail Syrup - (64 Servings)
Classic Old Fashioned

Awesome mix with Crown Royal.

Steve Ledbetter
09/05/2025
Cocktail Syrup - (64 Servings)
Cocktail Syrup - (64 Servings)
Simple!

Thank you for making this a 3 step process: Ice, Smokeshow cocktail Syrup and whiskey. Life should be as simple as making an Old Fashion cocktail

Michael Delgado
09/05/2025
Cocktail Syrup - (64 Servings)
Cocktail Syrup - (64 Servings)
Great Stuff

This stuff is awesome makes the best drinks at home and so easy to use

Robert Schneider
09/05/2025
Measuring Syrup Spoon | Stainless Steel, 7g (1/4 oz)
Measuring Syrup Spoon | Stainless Steel, 7g (1/4 oz)
Smooth & tasty

Great addition to any glass of bourbon.

Mike McGuire
09/05/2025
Cocktail Syrup - (64 Servings)
Cocktail Syrup - (64 Servings)
My review pics!

My toasted marshmallow old fashioned made with vanilla crown. Yum!!

Tammy Lanman-Henderson
09/04/2025
Smokeshow Starter Bundle
Smokeshow Starter Bundle
Easy and Excellent!

Smokeshow has made it too easy and to make an excellent Old Fashion! I don't tell anyone it comes from a mix.

andrew manley
09/04/2025
Cocktail Syrup - (64 Servings)
Cocktail Syrup - (64 Servings)
Old Fashioned Syrup

So easy to make a perfect Old Fashioned drink!

Judy Gillins
09/04/2025
Cocktail Syrup - (64 Servings)
Cocktail Syrup - (64 Servings)
Great Choice!

I am very happy I purchased the original Old Fashioned product. I paused purchasing a couple of times because I was leary it would not be good enough. I do not think it could have been done better. Way to go Smokeshow!!

J Christie
09/04/2025
Shipping protection
Shipping protection
2239